Altamonte Mall FAQs
GENERAL INFORMATION
Monday–Thursday: 11AM–7PM Friday–Saturday: 11AM–8PM Sunday: 12PM–6PM
407.215.5100
451 E. Altamonte Drive, Altamonte Springs, FL 32701
Highway I-4, exit 92 to route 436
12 miles, Orlando
Yes. Mall walking begins at 10:00AM on Monday through Saturday. Mall walking begins at 11:00AM on Sundays. Timing is subject to change during special holiday hours.
Visit www.altamontemall.com.
Only service animals are permitted.
Yes
No smoking or vaping inside the common areas or back hallways.
No
Embassy Suites by Hilton Orlando North - 0.8 miles away TownePlace Suites by Marriott Orlando Altamonte Springs/Maitland - 1.3 miles away Residence Inn by Marriott Orlando Altamonte Springs/Maitland - 1.5 miles away Hampton Inn & Suites Orlando North Altamonte Springs - 1.9 miles away
Crane’s Roost Park -0.6 miles away Wekiwa Springs State Park - 7.3 miles away Downtown Orlando/Lake Eola - 13.2 miles away Central Florida Zoo - 14.6 miles away Theme Parks (Universal Studios Orlando, Disney World, Seaworld Orlando) 22 miles - 25 miles away ICON Park/International Drive -(restaurants, entertainment) - 20 miles away
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The food court & the lower JCPenney corridor
The food court & the lower JCPenney corridor
The food court restroom area
Nursing room in Food Court restroom area
Upper and Lower courts of Dillard’s, Macy’s, JCPenney.
SERVICES
Main entrances
AMC Theaters, located outside of Dillard’s
No
No
No
No
Yes, located at lower Dillard’s wing, lower JCPenney wing, lower Shoe Carnival wing, upper level next to Victoria’s Secret
Gift wrapping is offered during the holiday season
Yes, located at Citrus parking lot
Main entrances
Bus stop located by former Sears store and bus stop located at Route 436 in front of the mall.
No
Yes, contact security (407) 830-1603
Contact security if you suspect your car is lost (407) 830-1603
No overnight parking allowed, no parking in restricted areas or fire lanes, no parking trailers or commercial vehicles overnight or in the parking garages. Violators will be subject to towing.
No
No
STORES & DINING OPTIONS
No
No
PARKING & VALET
Parking is free.
Yes, there is local parking.
No
No
No
SECURITY
407.830.1603, located in the upper level corridor next to Macy’s
Security office, upper level corridor next to Macy’s
Yes, contact security (407) 830-1603
No
No
AMENITIES
Yes, located at the security office.
Yes, strollers are available to rent at the lower level Floral entrance and the upper level Palm entrance.
Center Court, next to stairwell.
No
Upper Level Center Court
Yes, USPS drop off at the mailboxes next to the bathrooms in lower level JCPenney wing
Yes, located at main entrances